2002 Terms of Sales Agreement

PAYMENT: Net 30 Days from Invoice Date with approved credit. Buyers’ receipt of goods shipped is acceptance of these terms and conditions. All past due balances are subject to 1.5% per month finance charge.

NEW ACCOUNTS: Initial order terms are Cash In Advance. Subsequent orders are subject to credit approval. Customer provide three trade references, tax - ID numbers, and one bank reference, including addresses, phone numbers, and account numbers. Providing this information will expedite the processing of your credit. This process takes 2 to 4 weeks.

SHIPMENT: F.O.B. Richardson, Texas 75081. Shipping cost will be collect or "prepay and add" as designated by the P.O. If air shipment is requested, please provide carrier name and account number in your P.O. Unless requested otherwise, the following will hold. Under 150 lbs - via United Parcel Service Ground. Over 150 lbs. - via Common Carrier (ex. Central Freight). The Buyer, after risk of loss has passed to the Buyer, shall file all claims for loss or damage, with the carrier. The Buyer shall be liable to the Seller for the full price of the goods, irrespective of loss or damage in transit.

BREAKAGE/LOSS: In the event of damaged or missing cartons, it is imperative the consignee notes any problems on the Bill of Lading at the time of receipt and files a claim with the carrier. For hidden damage or shortages, you must notify our office within 24 hours of receipt of the merchandise.

PRICES: All prices are subject to change without notice. Prices quoted are exclusive of sales, customs and duty taxes. The customer is responsible for payment of applicable sales tax and provision of sales tax exemption certificates to Phase Dynamics, Inc. (PDI).

CANCELLATION: Provided that the Seller receives adequate written notice, the Buyer may cancel or suspend an order at the Buyer’s convenience subject to all reasonable charges, which shall be solely determined by the Seller. Charges incurred upon cancellation are stated in the Seller’s restocking/cancellation policy.

RETURNS: No returns are accepted without RMA authorization from PDI headquarters. Unauthorized returns will be refused at the warehouse. For return authorization, call PDI for an RMA number. Call (972) 680-1550, Monday through Friday between 8:00 AM and 5:00 PM (CST). Ask for the Sales Department.

WARRANTY: Phase Dynamics products are warranted against defects in material and workmanship for a period of one year from date of shipment. During the warranty period, Phase Dynamics will, at it’s option, either repair or replace products which are defective. For warranty service or repair, products must be returned to Phase Dynamics. Buyer shall prepay shipping charges to Phase Dynamics and Phase Dynamics shall pay shipping charges to return the product to the Buyer. However, Buyer shall pay all shipping charges, duties, and taxes for products returned to (or from) Phase Dynamics from (or to) a country other than the United States of America. Phase Dynamics does not warranty that the operation of the instrument, software, or firmware will be uninterrupted or error free. This warranty shall not apply to defects resulting from improper or inadequate maintenance by Buyer, Buyer supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product, or improper site preparation or maintenance.

The Seller may correct all stenographical, typographical and clerical errors in quotations and specifications at any time.

If you require additional information, you can call our office Monday through Friday, from 8:00 AM to 5:00 PM, (CST).